Crum & Forster’s Hawaii business unit offers personal lines insurance, including personal automobile, homeowners, dwelling fire, as well as a full line of commercial insurance coverages. Our operations are based in Hawaii and include underwriting, claims, risk engineering, premium audit, and billing & collections so we are able to fully serve our local customers.
We market our insurance products through 20 local independent agencies. These agencies are primarily domiciled on the Island of Oahu and do business state-wide through branch offices located on the neighboring islands.
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Main Line: 808-537-5221
From Neighbor Island (Toll-Free): 800-953-7999
24-Hour Claims: 800-690-5520
Claims: 877-622-6144
Underwriting: 808-523-5839
Billing & Collections: 877-622-6123
Crum & Forster
737 Bishop Street
Mauka Tower, Suite 2500
Honolulu, HI 96813
Claims Support
(808) 537-5221
For over 40 years, Crum & Forster has offered a broad selection of commercial insurance in Hawaii focused on the businesses serving the Hawaiian people. We write a variety of classes and sizes of risk reflecting the composition of commerce in Hawaii. We have been successful in many business segments, including:
Within these segments we write single or multiple lines of coverages, including:
Our experienced underwriting staff is locally hired and trained and has developed a solid reputation of trust among the producer community. Working with a network of independent agents, we provide a broad range of coverage and pricing options that are commensurate with a policyholder’s exposure to risk. We operate in a collaborative environment and work diligently at finding solutions.
We are supported by local Claims and Risk Engineering staff with expert knowledge of the jurisdiction. Our transparent approach to claims handling is well regarded, minimizes surprises, and helps promote early case resolution. Our Risk Engineering team works well with our policyholders to identify potential hazards and develop plans for mitigating losses. All important policyholder services, including premium accounting and premium audit, are handled in-house.
We focus on developing and maintaining positive, long-term relationships with our clients.
You’ve spent a lifetime building your dreams. Trust them to a company that understands and cares. Whether it’s your favorite automobile or your home and contents, we recognize your most valuable assets are more than just items on a claims report. They are extensions of you and your efforts to achieve your goals. If the unthinkable happens, Crum & Forster does more than hand you a check – We work to make it right!
Today car insurance is a fact of life. We all have to carry it. So consider insuring with the best. Crum & Forster offers a variety of coverages at very competitive prices. You may also qualify for one of many discounts available.
A comprehensive insurance package designed for today’s security-minded homeowner.
When you look at your condominium and its contents as your single largest personal investment, you do not want to take this for granted. Our coverage provides the protection you need.
When you look at your apartment and its contents as your single largest personal investment, you do not want to take this for granted. Our coverage provides the protection you need.
Are you properly insured against claims that may exceed the liability limits of your basic personal lines insurance policies? Protect you and your family against financial disaster by obtaining a personal umbrella policy from Crum & Forster.
Homeowners equipment breakdown coverage protects home appliances and systems in the event of mechanical or electrical breakdown, artificially generated electrical current, rupture, bursting, bulging, implosion or steam explosion.
Your Family. Your Identity. Looking after what matters to island families.
Vice President
808-526-1651
skott@cfins.com
Commercial Underwriting Manager
808-526-1641
syoung@cfins.com
Director of Operations
808-526-1628
cborkenhagen@cfins.com
Premium Audit Supervisor
808-526-1633
fcastillo@cfins.com
Manager, Billing & Collections
808-526-1681
pbajet@cfins.com
Billing & Collections manages our premium payments and billing system. Our friendly and knowledgeable staff provides excellent customer service and responds to billing and accounting inquiries within 24 hours.
We offer various payment plans to meet your financial needs. For personal lines policies, please contact your agent to sign-up for our monthly automatic deduction from your checking account.
Please call 808-537-5221 or e-mail us at HNL.Billing@cfins.com.
For all payments, please make checks payable and mail to:
U.S. Fire Insurance Company
P.O. Box 30280
Honolulu, HI 96820-0280
Other correspondence, please mail to:
Crum & Forster
P.O. Box 3937
Honolulu, HI 96812