When your business incurs a loss, it’s important to have the right people in place to help resolve your claim as efficiently as possible. Our dedicated claims advocates are ready to help you through all stages of the claims lifecycle. We’ll investigate the facts, create a plan to help mitigate your loss and expedite the settlement. Our overriding goal is to help you return to normal operations as quickly as possible.
At Crum & Forster, our customer service-based culture is embedding in everything we do. That’s why our claims professionals and emergency response teams are available 365 days a year, 24 hours a day, 7 days a week, ready to help you.
All of our claims professionals have specialized expertise and are fully integrated with our underwriting staff. This partnership promotes a greater understanding of our insureds’ businesses, our policies, and obligations and assures a faster, more comprehensive analysis and settlement.
We’ll work proactively to prevent or mitigate any damage. But rest assured, should you suffer an unexpected event or legal action, we’ll be sure you receive superior representation and prompt settlement.
We employ more than 500 claim professionals who operate nationally. Each one has specialized expertise in each of our business segments. While our team is proactive in early case resolution, they are fully prepared to defend cases.
Whether you submit a claim online or speak directly with one of our trained professionals to initiate your claim, you can expect a dedicated single-point-of-contact throughout the claims process. We’ll provide ongoing updates and assistance every step of the way.