Property & Casualty Claims

Committed to Claim Solutions

At Crum & Forster, we have been recognized for our award-winning claim services. When you report a claim to us, you can be assured that it will be handled with efficiency by highly experienced and dedicated claim professionals who share your goals of bringing the claim to a prompt and successful resolution. From initial reporting to final disposition, we are proud of the services we provide our policyholders and producers. To learn more about C&F Claim Services, click here.

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Report A Claim


Connect With Us
Report a claim online via our secure portal, C&F Connect Marketplace, for policyholders and producers. To request access to C&F Connect Marketplace, please click here.


Call Us
Call us at 1-800-690-5520 to report a claim. Our representatives are available 24 hours a day, 7 days a week to help you.

Email Us
Email your claim to: [email protected]. Our representatives will help you and answer any questions you may have.



Fax Us
Claim documents can always be faxed to 877-622-6218. Our representatives are ready to assist.

Claim Services

The long-term success of any insurance company is dependent on the effectiveness of its claims operation. At Crum & Forster, we take great pride in delivering exceptional customer service and claims expertise to our valued customers. Our “fair and friendly” philosophy, coupled with our extensive experience and customized stewardship programs, make us a leader in the industry.

Learn more about our approach to claims.

Crum & Forster provides claim services through a team of claim professionals located throughout the United States. Emergency response teams are available around the clock to respond to catastrophic/urgent claim events. For immediate assistance, call 1-800-690-5520.

C&F Connect Marketplace

At Crum & Forster, we understand the value of data. We’ve created an intuitive online platform that makes managing your account an empowering experience through a combination of data visualization and interactive reporting, so you can make more informed business decisions and take action where needed.

C&F Connect Marketplace is a proprietary Risk Management Information System (RMIS) for our policyholders and producers. It is a secure, web-based portal that places all the tools you need for loss runs, claims reporting and other interactive reports directly at your fingertips.

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