Learning & Development



Get Into the Driver’s Seat

At Crum & Forster, we believe in lifelong learning and are committed to helping our employees own their careers. We want them to feel empowered, to be in the driver’s seat directing the course of their career path. Actually, we think the learning and development process is not so different from the process of building a car. You need the right amount of parts in just the right place to make the car run—and run well!

Just as everyone drives different cars, not everyone learns the same way. That’s why we offer multiple opportunities to build your knowledge, skills, abilities and performance. Our three-pronged approach includes:

• Learning through Hands-on Experience,
• Learning through Others, and
• Learning through Traditional Instruction.

Let’s look at each element—or engine part—in more detail.

Learning Through Experience

Reading the instructions on how to drive a car may help you understand what the driving experience is like. In reality, driving the car gives you expertise that you’ll never get from simply reading a how-to manual. That’s the power of hands-on experience: you learn by doing.

At Crum & Forster, you’ll be challenged with projects and day-to-day activities that tap into the unique skill sets and knowledge you bring to the organization. By completing daily tasks, making decisions and resolving issues, you will build the skills you need to deliver results. And, “stretch assignments” with evolving technology and processes will grow your capabilities even further.

Learning Through Others

There are days when you want a long ride by yourself just to soak in the solitude. And then there are times when having passengers makes the ride so much more enjoyable. Talking to others, sharing ideas and comparing experiences is one of the most natural ways to grow and evolve.

It’s these interactions with your manager, colleagues, senior leaders and even clients and vendors that offer social or relationship learning. Through mentoring, coaching, feedback, and even impromptu conversations, you receive input on what’s working well and what may need adjusting.

Learning Through Instruction

Back to those driving instructions. Even though the real learning comes from being behind the wheel, you’ll need to take some driving lessons and pass a test before doing so. Learning in more traditional ways, whether it’s in person or online instruction, plays an important part in our learning and development philosophy. That’s why we invest significant time and resources into our comprehensive training curriculum. We consistently deliver meaningful, custom learning sessions and other coursework from Franklin Covey, The Institutes, Cornerstone and LinkedIn Learning.

We also offer a generous Tuition Reimbursement Program to help you further your education through an undergraduate, graduate or industry certification program related to your position within the company.