Workers’ Compensation Claim Kit – South Carolina

Who will handle your claims?

The Orlando Claim Office will handle your South Carolina claims, located at:

PO Box 14139
Lexington, KY 40512

Phone: 800-423-3060
Rose Powell, Manager
Mike Rumberger, Manager

How to report Workers’ Compensation claims?

To report via the Internet: Log on to the Crum & Forster website at Use your assigned User ID and Password. If you do not have a current User ID, please contact your local Crum & Forster Claims or Marketing resource.

To report e-mail: [email protected]

To report via fax: 1-877-622-6218

To report claims via telephone: 1-800-690-5520

(7 day/24 hour toll free reporting line for all states)

  • In the event of a serious or fatal injury, notify the local claim office immediately by telephone.

What are the Reporting Requirements? What forms does the employer need to be aware of?

Form 12A– First Report of Injury or Illness

If you report the claim via the Internet or Telephone, this form does not need to be completed. If you report the claim via Fax, complete the form, and Fax it to C&F at the Fax number provided above.

SC-First Report of Injury or Illness


Form 20- Statement of Earnings of Injured Employee

SC-Statement of Earnings

What is the Waiting Period for Lost Wages in South Carolina?
The waiting period for lost wages in South Carolina is 7 days. If the injured worker is off for more than 14 days, the first 7 days are paid retroactively.

What is the Choice of Physician Rules in South Carolina?
Choice of physician belongs to the carrier who is required to direct care under the statute. The Commission can order a change of care for good cause shown.

Preferred Provider Organization Network (PPO):

Crum & Forster has a PPO network available. Follow the instructions below to access the PPO Network:

Logon to the website at:

  • Search by Provider Address, Name or Region
  • Select the Distance, Provider Type and Specialty
  • Results can then be exported to a directory or excel.
  • You can obtain a Map List or text message by selecting a specific provider

Where should all medical bills be sent?

Crum & Forster
PO Box 14801
Lexington, KY 40512

Important Websites

South Carolina Workers’ Compensation Commission-

Multi-State Information-