Who will handle your claims?
The Orlando Claim Office will handle your Georgia claims, located at:
PO Box 14139
Lexington, KY 40512
Phone (800)423-3060
Rose Powell, Manager
Mike Rumberger, Manager
How to report Workers’ Compensation claims?
To report via the Internet: Log on to the Crum & Forster website at https://cfconnect.cfins.com. Use your assigned User ID and Password. If you do not have a current User ID, please contact your local Crum & Forster Claims or Marketing resource.
To report via e-mail: crumandforsternol@cfins.com
To report via fax: 1-877-622-6218
To report claims via telephone: 1-800-690-5520
(7 day/24 hour toll free reporting line for all states)
- In the event of a serious or fatal injury, notify the local claim office immediately by telephone.
What are the Reporting Requirements? What forms does the employer need to be aware of?
Employer Information
Click on the link for information as to how the Georgia Workers’ Compensation law applies to employers.
http://sbwc.georgia.gov/employer-information
WC-6 Wage Statement
WC-1 Employer’s First Report of Injury or Occupational Disease
If you report the claim via the Internet or by telephone, you do not need to fill out this form. If you report the claim via Fax, complete the form, and Fax it to C&F at the Fax number provided above
Posting Bill of Rights and Panel of Physician Notices:
The Bill of Rights and the Panel of Physicians must be posted together.
Posting Bill of Rights and Panel of Physician Notice:
Due to strict guidelines and criteria required by the State of Georgia, we strongly recommend that all Georgia Posting Notices and Provider Panels be created by Crum & Forster. Please send all requests to CF.WCPanel@cfins.com
Medical Care for Injured Employees
The employer must place in a prominent place a panel of physicians. The panel shall consist of at least six non-associated physicians that include an orthopedic physician. This panel shall include a minority physician, where feasible. The panel will be prepared and e-mailed to you as soon as the physical address for each insured location is received and the panel prepared.
What is the Choice of Physician Rules in Georgia?
Mandatory posting of approved physician panel. Panel must be posted in conspicuous location where all employees’ can view. If the panel is not posted the injured worker has the ability to treat with any doctor of their choice. The injured worker is entitled to a one time change in treating doctor; selection to be made from the posted panel if the panel was posted at the time of the loss.
What is the Waiting Period for Lost Wages in Georgia?
The waiting period for lost wages in Georgia is 7 days. If the employee is off for more than 21 days, the first 7 days are paid retroactively.
Preferred Provider Organization Network (PPO):
Crum & Forster has a PPO network available. Follow the instructions below to access the PPO Network:
Logon to the website at: https://www-sf.talispoint.com/conduent/cfi/
- Search by Provider Address, Name or Region
- Select the Distance, Provider Type and Specialty
- Results can then be exported to a directory or excel.
- You can obtain a Map List or text message by selecting a specific provider
Where should all medical bills be sent?
Crum & Forster
PO Box 14801
Lexington, KY 40512
Important Websites
Click on this link for the Georgia State Board of Workers’ Compensation: http://sbwc.georgia.gov/
Multi-State Information: http://www.workerscompensation.com/